Skip to Content
Legal

Privacy Policy

Last updated: June 12, 2026

The Von AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our A.I. receptionist and SMS messaging features.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and any message content you submit through our contact forms.
  • Usage Data: IP address, browser type, device information, pages visited, and referral URLs.
  • SMS Data: Phone number, message content, and delivery status for SMS communications sent through our Genius Receptionist service.
  • Cookies: We use cookies and similar tracking technologies to track activity on our website and store certain information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To send SMS messages, appointment reminders, and booking confirmations via our Genius Receptionist service.
  • To analyze and improve our services and website performance.
  • To send marketing and promotional communications (where you have opted in).
  • To comply with legal obligations and carrier verification requirements.

3. SMS Messaging Policy

By providing your phone number, you consent to receive SMS messages from The Von AI related to:

  • Appointment reminders and scheduling confirmations.
  • Customer service and support communications.
  • Important account or service notifications.

SMS Terms & Conditions

  • Message Frequency: Message frequency varies based on your interaction with our services.
  • Opt-Out: You may opt out of SMS messages at any time by replying "STOP" to any message. You will receive a confirmation that you have been unsubscribed.
  • Help: For support, reply "HELP" to any message.
  • Carrier Fees: Standard message and data rates may apply from your mobile carrier for messages sent or received.
  • No Sharing: We do not sell or share your phone number or SMS data with third parties for marketing purposes.

4. Data Sharing & Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • To service providers who assist us in operating our website and services (SMS providers, hosting, analytics).
  • To comply with legal obligations, court orders, or government regulations.
  • To protect our rights, property, or safety, or that of our users.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us at the information provided below.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information.
  • Opt-Out: Unsubscribe from marketing emails or SMS communications at any time.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

The Von AI

14503 Woodside Crossing Lane

Humble, TX 77396

Email: hello@thevonai.com

Phone: (713) 446-6332